{"id":7952,"date":"2023-08-15T10:01:18","date_gmt":"2023-08-15T09:01:18","guid":{"rendered":"https:\/\/www.lechamois.ch\/?page_id=7952"},"modified":"2023-08-15T10:03:19","modified_gmt":"2023-08-15T09:03:19","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.lechamois.ch\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-csrx5-9937f82611dee17f2bc8d85694639722 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  avia-builder-el-no-sibling  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-7952'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1uli55-3cbaccbd9e05c07f47fb722409afca1b\">\n.flex_column.av-1uli55-3cbaccbd9e05c07f47fb722409afca1b{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1uli55-3cbaccbd9e05c07f47fb722409afca1b av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-llbymik6-8762a2587d90c63af586aa64b1b3407e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Hotel Le Chamois<\/p>\n<p>Route de Pillon, 1865 Les Diablerets, Vaud, Switzerland<\/p>\n<h1>PRIVACY POLICY<\/h1>\n<p>This privacy policy was published on 15\/08\/2023 and comes into effect for new and existing users of the Hotel Le Chamois website and offline activities on 15\/08\/2023.<\/p>\n<h2>Hotel Le Chamois Privacy Policy<\/h2>\n<p>Effective Date: 15\/08\/2023<\/p>\n<h2>IMPORTANT NOTICE<\/h2>\n<p>The mission of Hotel Le Chamois is to provide a pleasant stay for all those who wish to stay in Diablerets. This mission encompasses our offline activities and extends across our websites, products, and associated services (collectively referred to as &#8220;<strong>Services<\/strong>&#8221; in this privacy policy). Our privacy policy describes how we collect and process Personal Data through our websites (including, for example, <a href=\"https:\/\/lechamois.ch\/\" target=\"_new\" rel=\"noopener\">https:\/\/lechamois.ch\/<\/a>, (&#8220;<strong>Websites<\/strong>&#8220;)).<\/p>\n<p><strong>BY USING THE SERVICES, YOU ACCEPT THE COLLECTION, USE, AND TRANSFER OF YOUR PERSONAL DATA FOR PROCESSING IN SWITZERLAND AS DESCRIBED IN THIS PRIVACY POLICY. END USERS RESIDING OUTSIDE SWITZERLAND ARE ENCOURAGED TO READ THIS.<\/strong><\/p>\n<p><strong>Note for European Union residents:<\/strong> In order to comply with the requirements of the General Data Protection Regulation (GDPR) for our European consumers and users, this privacy policy sets out the legal basis under which we process your Personal Data and provides other information required by the GDPR.<\/p>\n<h2>About Us<\/h2>\n<p>We are Hotel Le Chamois, as well as our group of affiliated companies (collectively referred to as &#8220;Hotel Le Chamois,&#8221; &#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;).<\/p>\n<h2>Information about Your Personal Data<\/h2>\n<p>This privacy policy concerns Personal Data and interaction with the Services.<\/p>\n<p>&#8220;Personal Data&#8221; refers to information that can be used to identify you, directly or indirectly, individually or in combination with other information. This includes your first and last name, email address, and phone number.Hotel Le Chamois collects, uses, and processes Personal Data as outlined in this privacy policy, including to manage and improve the Services and our business; for commercial and marketing purposes; and to provide you with innovative services, as further described in this Privacy Policy.<\/p>\n<p>We may create information without identification data from Personal Data, excluding data components (such as name, email address) that make Personal Data identifiable, through anonymization or other means. Our use of anonymous and non-identifiable data is not subject to this privacy policy.<\/p>\n<h2>How We Collect and Use Personal Data<\/h2>\n<p>We collect your personal data in various ways and for various purposes, including:<\/p>\n<ul>\n<li>When you interact with our Services.<\/li>\n<\/ul>\n<p>We collect Personal Data when you use or interact with our Services. Personal Data may include your name, address, phone number, username, password, email address, date of birth. We use this data to provide the Services. We also use this data for internal purposes related to specific research, analysis, innovation, testing, monitoring, customer communication, risk management, and administration.<\/p>\n<ul>\n<li>When you communicate with us or sign up to receive promotional materials.<\/li>\n<\/ul>\n<p>We collect Personal Data when you communicate with us or sign up to receive promotional materials or information via email and SMS, including email address, mobile phone number, etc.<\/p>\n<p>If you consent to these messages, we may use your Personal Data and other information to communicate with you about products or services from Hotel Le Chamois that you have purchased or used, send you promotional messages and personalized advertising, inform you about other products, provide you with information about services that may interest you, and for other marketing purposes. You can manage your communication preferences by contacting us via email or phone.<\/p>\n<p>Please note that, regardless of your email preferences, we may send you notifications regarding the provision of our Services, such as revisions to our Terms or this privacy policy, or other formal communications regarding products or services you have purchased or used.<\/p>\n<p>We may use your Personal Data to respond to your requests for technical support, online services, product information, or any other communication from you. We may also use your Personal Data to address your requests, questions, and complaints.<\/p>\n<ul>\n<li>When we use and\/or collect cookies.<\/li>\n<\/ul>\n<p>We may collect certain Personal Data using cookies and other technologies, such as cookies and IP addresses. We specifically use browser cookies for various purposes, including cookies strictly necessary for the operation of the Services and cookies used for personalization and performance\/analysis.<\/p>\n<ul>\n<li>When we aggregate or centralize data.<\/li>\n<\/ul>\n<p>We aggregate and centralize Personal Data for analysis, innovation, and to provide advanced services to our customers and end users.To comply with legal requirements or obligations, for law enforcement, and for public safety purposes (specific information may apply depending on the country\/region).<\/p>\n<p>We may use Personal Data to fulfill legal, regulatory, law enforcement, regulatory compliance, and reporting obligations (including for reasons of public order and national security), and to comply with obligations we have towards you and our business partners.<\/p>\n<h2>How We Disclose Personal Data<\/h2>\n<p>We may disclose your Personal Data for the purposes described in the previous section of this Privacy Policy, in the section Specific Information by Country\/Region, and in the following manner:<\/p>\n<ul>\n<li>To social media providers.<\/li>\n<\/ul>\n<p>With social media providers when we use social media widgets, buttons, or plugins in our Services.<\/p>\n<ul>\n<li>For analysis and improvements purposes.<\/li>\n<\/ul>\n<p>With certain companies for analysis and improvement of the Services.<\/p>\n<ul>\n<li>To comply with legal requirements, law enforcement, and public safety purposes.<\/li>\n<\/ul>\n<p>With law enforcement authorities, government and regulatory bodies, judicial authorities, or authorized third parties to comply with laws, regulations, court orders, or other legal obligations, or to assist an investigation, protect or defend our rights and property or the safety of third parties, enforce our Terms of Use, this Privacy Policy, or agreements with third parties, or for crime prevention purposes.<\/p>\n<ul>\n<li>In case of actual or contemplated sale.<\/li>\n<\/ul>\n<p>With actual or potential buyers, investors, or successors in the event of a planned or actual reorganization of our business, related to financing, sale, or any other transaction involving the transfer of all or part of our business or assets, to enable the necessary due diligence to decide whether to proceed with or discontinue a transaction, subject to appropriate security measures and data processing practices.<\/p>\n<p>European Economic Area residents: Our disclosure is limited to situations where we are authorized to do so in accordance with European and national data protection laws and regulations.<\/p>\n<p>Types of Companies We Share Data With<\/p>\n<p>Types of companies with which Hotel Le Chamois shares users&#8217; personal data.<\/p>\n<p>Marketing and Advertising Operations: We share personal data with third parties for marketing and advertising purposes, such as Facebook, Inc. (USA), to help promote our services on and off the platform to current and prospective customers through targeted advertisements.<\/p>\n<p>Customer Service: These third-party systems and solutions allow us to provide support to address customer claims and technical issues.<\/p>\n<p>We may request your consent to collect precise Location Data. We may need this data to provide route information to our business. Additionally, we may request your consent to share your precise Location Data with third parties (Google via Google Maps) to display the map and calculate the route to our business.<\/p>\n<h2>Legal Basis for Processing<\/h2>\n<p>This section describes the legal basis for processing your data if you reside outside of Switzerland. Some operations are processed in multiple sections as multiple legal bases may apply depending on circumstances or service.<\/p>\n<p>In accordance with applicable data protection laws, Hotel Le Chamois is the data controller for Personal Data you provide to us (&#8220;Data Controller&#8221;). As the Data Controller, we process Personal Data about you that we hold in accordance with this Privacy Policy.<\/p>\n<p>We collect and process your Personal Data for various purposes as described in this Privacy Policy. In some cases, separate consent is not required, including:<\/p>\n<ul>\n<li>For the performance of a contract.<\/li>\n<\/ul>\n<p>To fulfill our contractual obligations to you, including order fulfillment or purchases made (including payment processing), contacting you in case of issues with your order, when you request us to customize products or services, when we need to provide your Personal Data to companies or entities owned or controlled by Hotel Le Chamois and to our service providers, when we need to collect Personal Data from third-party products and services, when we collect data from third parties or publicly accessible sources, or for aggregating and centralizing data for the provision of Services.<\/p>\n<ul>\n<li>To comply with legal obligations.<\/li>\n<\/ul>\n<p>To comply with laws, regulations, court orders, or other legal obligations or to facilitate an investigation.<\/p>\n<ul>\n<li>For legitimate interests.<\/li>\n<\/ul>\n<p>To manage the business and provide the Services, as well as to fulfill our contractual obligations for the &#8220;Legitimate Interests&#8221; of Hotel Le Chamois in accordance with applicable law, unless interests or fundamental rights and freedoms requiring protection of Personal Data prevail.<\/p>\n<p>For example, the following areas involve processing under Legitimate Interests under current laws:<\/p>\n<p><strong>Communication<\/strong>. To communicate with you regarding the Services, including providing important notifications about changes to our Terms, as well as responding to your requests, questions, and claims. We may send strictly necessary communications, including emails, even if you have withdrawn consent to receiving other emails or communications from Hotel Le Chamois. This type of communication does not require consent. Additionally, we process your non-sensitive Personal Data for our legitimate interests when you contact us, including when you contact us to receive promotional materials and we have not solicited your consent in this regard.<\/p>\n<p><strong>Responding to Your Requests<\/strong>. To respond to your requests regarding technical support, online services, product information, or any other communication.<\/p>\n<p><strong>Promotional Messages<\/strong>. We process non-sensitive Personal Data to provide you with promotional messages and personalized marketing, including when you communicate with us; when we aggregate and centralize data; and when we share Personal Data with companies or entities owned or controlled by Hotel Le Chamois and with our service providers and resellers.<\/p>\n<p><strong>Surveys<\/strong>. To send surveys related to our Services, unless they are business-related surveys.<\/p>\n<p><strong>Law Compliance and Public Safety<\/strong>. To contribute to investigations into alleged illegal or reprehensible activities and share information with other entities for fraud, loss, and offense prevention purposes. To protect and defend our rights and property, as well as the rights and safety of third parties.<\/p>\n<p><strong>Improvement and Development<\/strong>. To develop, provide, optimize, or improve our Services and your experience, including enabling you to use our full range of Services. For internal purposes related to specific research, analysis, innovation, testing, monitoring, customer communication, risk management, and administration.<\/p>\n<p><strong>Enforcement of Terms and Notifications<\/strong>. To enforce our Terms or this Privacy Policy or agreements with third parties.<\/p>\n<p><strong>Merger or Acquisition<\/strong>. (Specific information by country\/region may apply). To support a planned or actual reorganization of our business, related to financing, sale, or any other transaction involving the transfer of all or part of our business or assets, to enable the necessary due diligence to decide whether to proceed or discontinue a transaction.<\/p>\n<h2>Consent as a Basis for Processing<\/h2>\n<p>In certain cases, we will ask for your consent to process Personal Data. You may give consent in various ways, including, to the extent permitted by law, by checking a box (or equivalent action) to indicate your consent when:<\/p>\n<ul>\n<li>You provide us with your Personal Data via our contact forms or paper forms;<\/li>\n<\/ul>\n<h2>Changing Sharing Preferences<\/h2>\n<p>Note: If you share information through our Services via a social network Service, the information you post is governed by the settings and privacy policy of that service.<\/p>\n<h2>Managing Preferences and Revoking Consent<\/h2>\n<p>You can revoke your consent at any time with effect for the future and without affecting the legality of the processing of your Personal Data under the consent given before the revocation, and exercise other controls regarding data collection on the website and online. We offer you numerous ways to manage your preferences:<\/p>\n<ul>\n<li>Use and Controls of Cookies<\/li>\n<\/ul>\n<p>Cookies serve a wide variety of purposes. Cookies are data fragments stored in the web browser that are transmitted to websites to remember your browser over time and distinguish it from other users. Cookies are used to personalize the web experience and for security, analysis, marketing, and interest-based advertising purposes. Our cookies are placed and read by our web servers, while other cookies are placed and read by the web servers of other companies. You can block and control cookies using the information provided in this section. If you block all cookies, some features of our website will not function.<\/p>\n<p>The following settings control our use of browser cookies, the use of IP address for detection, and the collection and use of data for interest-based advertising and cookies.<\/p>\n<p>[ YES ] Essential Cookies. These strictly necessary cookies are used for basic functionality and detect when you are logged in, remember entered text, are necessary for security, and application of privacy preferences. Without these cookies, certain features of our websites will not work. You can block these cookies in your browser preferences.<\/p>\n<p>[ YES \/ NO ] Functional Cookies. These cookies help improve the sites by helping us understand how the site is used and its performance. These cookies include analytics and measurements.<\/p>\n<p>[ YES \/ NO ] Advertising Cookies. These cookies allow us and other third parties to personalize the ads we display on our sites and services, as well as on other sites. If enabled, these cookies will enable third parties involved in interest-based advertising on our site to recognize your browser software on other sites.<\/p>\n<ul>\n<li>Use of IP Address<\/li>\n<\/ul>\n<p>An IP address refers to an identifier assigned by a network to a computer, mobile device, Internet of Things (IoT) device, or routing device. For the purposes of this Privacy Policy, IP addresses include &#8220;public&#8221; IP addresses, such as the IP address of a home router visible on the Internet, as well as &#8220;local&#8221; IP addresses, which are IP addresses assigned to computers and mobile devices &#8220;behind&#8221; a router (such as a home router). Our advertising and analytics partners may use IP addresses to group or correlate devices for analysis, security, and fraud prevention purposes.<\/p>\n<p>You can choose not to use IP address for advertising or analytics purposes using the cookie controls for &#8220;Advertising Cookies&#8221; and &#8220;Performance\/Analytics&#8221; mentioned above.<\/p>\n<ul>\n<li>Use of Web Beacons<\/li>\n<\/ul>\n<p>Beacons are very small image files that, when loaded by the web browser, cause the browser to send a network request to the party corresponding to the beacon. If cookies from that party are already stored in the browser, those cookies will be transmitted with the request.<\/p>\n<ul>\n<li>Interaction with Social Networks and Widgets<\/li>\n<\/ul>\n<p>Widgets, buttons, and social media plugins on our websites passively transmit data about social network members to that social network, even if you don&#8217;t click a button. These technologies can allow a social network (such as Facebook, Twitter, or YouTube) to personally identify its members and know the web pages visited by its members. This applies wherever social media buttons are embedded, whether you &#8220;press&#8221; or &#8220;click&#8221; the button or not. If you are part of a social network or use these categories of web services, you should refer to the privacy policies of these services to understand the nature of the data collected and any options offered by the service to control the collection and use of data. If you disable advertising cookies, the passive tracking associated with these buttons will be blocked on our sites.<\/p>\n<ul>\n<li>Changing Consent Settings for Communication Preferences<\/li>\n<\/ul>\n<p>Consent for Email Communication: Once subscribed to email communications, you can choose to unsubscribe using the unsubscribe link included in any commercial email we send you. If you use multiple Services, unsubscribing from emails related to one Service will not prevent you from receiving emails from other Services. Please note that if you unsubscribe from &#8220;all emails,&#8221; this means &#8220;all emails except strictly necessary emails.&#8221; You will continue to receive emails from us if they are strictly necessary to provide the Hotel Le Chamois service.<\/p>\n<p>Explicit Consent for SMS on Mobile Devices: You can provide explicit consent to receive promotional, marketing, and special offer SMS from Hotel Le Chamois. SMS are sent automatically, and SMS consent is not required for purchases or services. You can revoke your consent for marketing communications by sending an email to: &#x69;&#x6e;&#x66;&#x6f;&#x40;&#x6c;&#101;&#99;&#104;&#97;mois&#x2e;&#x63;&#x68;.<\/p>\n<h2>Transfer of Your Personal Data to Other Countries<\/h2>\n<p>The Personal Data processed by Hotel Le Chamois, as well as all associated services and systems, including data registration, are located on servers in Switzerland. If you reside outside of Switzerland, please note that the Personal Data we collect will be processed and stored in Switzerland (data protection and privacy laws in Switzerland may offer a lower level of protection than in your country\/region).<\/p>\n<p>By using our services and submitting your Personal Data, you consent to the transfer, storage, and\/or processing of your Personal Data in Switzerland. When requested and necessary, we will seek your explicit consent, as described in this Privacy Policy.<\/p>\n<h2>Data Retention<\/h2>\n<p>We will retain your Personal Data for as long as you are our customers or as long as necessary to provide you with the Services. We will also retain your Personal Data to the extent necessary to comply with legal obligations, resolve disputes, and ensure the fulfillment of agreements.<\/p>\n<p>When the processing of your Personal Data is no longer needed for the purposes of this Privacy Policy, we will delete it from our systems.<\/p>\n<p>If allowed, we will delete your Personal Data upon request. If you wish to delete your data, you can request it at the address: &#x69;&#110;f&#x6f;&#64;&#108;&#x65;&#x63;&#104;a&#x6d;&#111;i&#x73;&#x2e;&#99;h.<\/p>\n<p>If you have questions about our data retention practices, please contact us at: i&#110;&#102;&#x6f;&#x40;&#x6c;&#x65;c&#104;&#97;&#109;&#x6f;&#x69;&#x73;&#46;c&#104;.<\/p>\n<h2>Security<\/h2>\n<p>We implement appropriate technical and organizational measures to prevent unauthorized or unlawful processing of your Personal Data, as well as accidental and unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data. However, please note that we cannot completely eliminate the security risks associated with the storage and transmission of Personal Data.<\/p>\n<p><strong>Links to Other Websites<\/strong>. Please note that this Privacy Policy does not apply to the practices of companies that do not own or control us, nor to individuals who do not work for us. Our Services may provide a link or access to third-party websites. We provide these links for your convenience only. We have no control, do not review, and are not responsible for third-party websites, their content, or any product or service available through third-party websites. Our Privacy Policy does not apply to third-party websites or data provided to third-party websites, which you provide at your own risk. We encourage you to review the privacy policies of all third-party websites with which you interact.<\/p>\n<h2>Children<\/h2>\n<p>We do not knowingly collect online Personal Data from children under 16 years old (please note that the minimum age may vary depending on the country\/region and local legislation). If you become aware that a child has provided us with their Personal Data without the consent of their parents, please contact us at: &#x69;&#x6e;&#x66;&#111;&#64;le&#x63;&#x68;&#x61;&#109;&#111;is&#x2e;&#x63;&#x68;. If we discover that a child under 16 years old has provided us with their Personal Data without the consent of their parents, we will take the necessary steps to delete such data.<\/p>\n<h2>How to Contact Us<\/h2>\n<p>If you have questions, comments, or concerns about how we process your Personal Data, you can contact us via our support team at: &#x69;&#110;&#102;o&#x40;&#x6c;&#101;c&#x68;&#x61;&#109;oi&#x73;&#46;&#99;h, or write to us at:<\/p>\n<div class=\"iconbox_content\">\n<header class=\"entry-content-header\">\n<h3 class=\"iconbox_content_title \">Hotel Le Chamois<\/h3>\n<\/header>\n<div class=\"iconbox_content_container \"><i>Route de Pillon<\/i><i><br \/>\n<\/i><i>CH- <\/i><i>1865<\/i><b><i><strong> Les Diablerets VD<\/strong><\/i><\/b><\/div>\n<\/div>\n<\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7952","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - 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